U.S. Army paratroopers assigned to 2nd Infantry Brigade Combat Team (Airborne), 11th Airborne Division, board a C-17 Globemaster assigned to the 154th Operations Wing in support of exercise Talisman Sabre 2025 at Joint Base Elmendorf-Richardson, Alaska, July 13, 2025. (U.S. Air Force photo by Tech Sgt. Tarelle Walker)
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Col. Jeremy Smith, Air Force Lessons Learned director, said this integration ensures that issues identified in the field aren’t lost in bureaucracy. “Our role is to enhance readiness and combat capability by bringing forward the voices of Airmen,” he said. “That means making sure a commander’s concerns aren’t filtered out as they move through the staff process.”
The program’s rigor lies in how observations become validated lessons. Teams record interviews and trends across commands, then draft background papers that frame the risk to force and risk to mission. Issues identified as service-wide are elevated through the Air Force Issue Resolution Process, where they receive direct attention from the Vice Chief of Staff of the Air Force.
“Every six months, we brief senior leaders on progress,” Smith said. “That ensures solutions aren’t just written down, but resourced, tracked, and incorporated into doctrine, training, or even acquisition when needed.”